The Rehabilitation Center at Hollywood Hills had an ambulance service and another nursing home at the ready to help in the event of a hurricane emergency. But it never reached out to either, even as its frail residents began to die in the escalating heat after Hurricane Irma knocked out the facility’s power.
The Hollywood-based nursing home’s listed Manor Oaks Nursing & Rehabilitation Center in Fort Lauderdale and American Ambulance Service in its hurricane plan, but representatives for both companies say they never got a call.
Ralph Marrinson, whose Wilton Manors-based senior housing company had signed a mutual aid agreement with the nursing home in July, said it was Hollywood Regional Memorial Hospital that ultimately called about noon Wednesday. That call came only after emergency personnel had found residents dead at the nursing home around pre-dawn Wednesday and evacuated the facility. A total of eight eventually died.
As part of the evacuation, about 30 residents were transferred to Manor Oaks and Manor Pines, another Marrinson facility in Wilton Manors, where most remain, Marrinson said. The transfer lasted until “late in the evening,” he said. “Some of them now have been moved to facilities closer to their families.”
American Ambulance Service had an agreement with The Rehabilitation Center to transfer residents to another facility if they had to leave but never received a call, said American CEO Charles Maymon.
The Broward County Emergency Operations Center contacted American Ambulance on Wednesday morning as officials determined that the nursing home needed to be evacuated.
Maymon said he sent about 20 ambulances and wheelchair vehicles combined to help with the effort.
Dr. Jack Michel, the nursing home’s owner, did not respond to a request seeking comment on whether officials contacted American Ambulance Service and Manor Oaks, if staff ever considered evacuating, and why they chose not to.
The state requires nursing homes to file comprehensive emergency plans with the county emergency management offices detailing, among other things, who will help them if they need to evacuate. County records show that The Rehabilitation Center had an approved plan completed for 2017, including mutual aid agreements with Manor Oaks and American Ambulance.
In a timeline released last week, The Rehabilitation Center said it contacted or heard from multiple parties about getting assistance between Sunday and Wednesday. Among them were Florida Power & Light Co., the Florida Department of Health, Memorial Regional Hospital and the Agency for Health Care Administration.
dlade@sunsentinel.com or 954-356-4295
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